Returns & Exchanges
We want you to love your colorful Agatha Ruiz de la Prada pieces, but if you are not completely satisfied, we offer a 30-day return window for all unworn items in their original packaging. Our goal is to ensure your shopping experience remains as vibrant and joyful as our designs.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the items in their original box with all tags attached, ensuring the colorful presentation is preserved to prevent damage during transit.
Ship the Items
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing