Frequently Asked Questions
Everything you need to know about our colorful world.
What are your standard shipping times and costs?
We offer worldwide shipping. Delivery typically takes 3-5 business days within Europe and 7-10 business days for international orders. Shipping costs are calculated at checkout based on your location.
What is your return policy for fashion items?
You can return any unworn item with original tags attached within 30 days of delivery. Please use our online portal to generate a return label.
How do I ensure I choose the correct size?
Each product page features a detailed size guide. Our designs often feature a comfortable, relaxed fit, but we recommend measuring yourself to ensure the perfect match.
Are your products sustainably made?
We are committed to ethical fashion. Many of our collections utilize organic cotton and recycled materials, and we work exclusively with manufacturers who follow fair labor practices.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Klarna and Apple Pay.
How should I care for my Agatha Ruiz de la Prada garments?
To maintain the vibrancy of our signature colors, we recommend washing items inside out on a cold, gentle cycle and avoiding tumble dryers.